September 19th, 2012

Charisma - Born or bred?

Bill ClintonWhat is Bill Clinton like in person? “Highly charismatic”, judging by the answers in Quora from people who met him.

But is it in his “DNA” or was he taught?

Well, what makes the answers interesting is they include descriptions of some of his techniques. Maintaining eye contact throughout the conversation, credible praise, appropriate deference and so on. Simple, right? Easy to adopt by the rest of us, right? So, why do so many leaders fail to put this into practice?

Maybe you have to want to. And that’s where the “DNA” kicks in…

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September 19th, 2012

5 tips to make you a better speaker

So, you think that you’re a pretty good speaker? Here are 5 tips to make you even better…

http://bit.ly/OE3OPk

September 19th, 2012

More employees plan to stay at current organisation

A new survey from Deloitte suggests a dramatic shift in employees’ attitudes to staying at their current organisation. 80% plan to stay over the next year, compared to 65% a year ago.

But are they staying for the ‘right reasons’?

Leaders will need to ensure they are putting even more focus on motivating and rewarding those employees with critical skills or senior management potential. And their corporate communication strategy is clear, engaging and effective.

http://bit.ly/VbNsCr

February 16th, 2012

The Times digital subs near 120,000 as NI reports steady growth

The Sunday Times iPad appThe Times now has 119,255 paying digital subscribers and the Sunday Times 113,818, according to an update provided by the UK newspapers’ owner News International.

News International also reported that an average of 59,882 copies of The Times were downloaded daily on the iPad, a 35% increase since September 2011. Click to continue reading: The Times digital subs near 120,000 as NI reports steady growth

February 16th, 2012

Barclays launch Pingit mobile payment app

Barclays Pingit Mobile PaymentBritish bank Barclays has launched Pingit, a smartphone app that allows people to send money to family, friends and small businesses using just a mobile number.
At first, only Barclays customers will be able to send money from the app, but people with accounts at other banks can use the app to receive it, with plans to let them send too in the near future.
January 16th, 2012

IDG: More than 90% of iPad owners use it at work

91% of IT and business professionals who own an iPad said they use the device at work, according to “The iPad for Business Survey 2012” published today by IDG Connect, a division of International Data Group. The survey is based on interviews with business and IT professionals from regions across the world.

The survey found that 51% “always” use their iPad at work, while 40% said it is used there “sometimes.” In the Middle East and Africa, more than 70% always use it at work.

And 12% of workers indicated that the iPad has “completely replaced” their laptop. Another 54% said the iPad has “partly” replaced their laptop – complementing it whilst on the move. Click to continue reading: IDG: More than 90% of iPad owners use it at work

January 16th, 2012

“Thousands” of vending machines in US now accept Google Wallet payment

Vending Machine with Google WalletA Near-Field Communication (NFC) enabled smartphone, with the Google Wallet app, can now be used to pay for snacks and drinks at “thousands” of vending machines across New York, Washington, Chicago and San Francisco.

Cantaloupe Systems, in partnership with First Data, is rolling out Near-Field reader technology that accepts Google Wallet as a payment method in vending machines. Customers will be able to make purchases by placing their smartphones close to the vending machines. Click to continue reading: “Thousands” of vending machines in US now accept Google Wallet payment

January 16th, 2012

M&S trials digital signage and interactive kiosks in-store

M&S Touch ScreenAs the boundaries between the online and offline retail worlds continue to blur, Marks & Spencer (M&S) announced today that it is trialling digital signage and interactive kiosks in a number of its stores, mainly in the UK.

M&S will “trial new multimedia zones in its stores that combine digital discovery touch screens, video walls and displays of actual outfits to provide shoppers with inspiration to select that essential something”, according to the announcement. The system will be provided by NCR. Click to continue reading: M&S trials digital signage and interactive kiosks in-store

January 4th, 2012

Spam volume falls to 2007 levels

SpamSpam volume dropped from more than 379 billion messages daily to about 124 billion messages daily between August 2010 and November 2011, according to the Cisco Connected World Technology Report.

These levels have not been seen since 2007 —as law enforcement and security agencies shut down major spam-sending botnets, according to Cisco. In September 2011, India was generating the highest percentage of spam volume  with 13.9%. Vietnam was second with 8% and the Russian Federation was third with 7.8%.

December 1st, 2011

Apple and Match.com fall out of love over subscriptions

Match.comApple has removed Match.com’s iphone app from the App Store because it circumvented the in-app purchases system and allowed its subscribers to tap a button in the app to pay via an external link, cutting Apple out of the 30% commission it levies on in-app payments.

Apple’s app policy was revised in June to prevent apps from including a link to an external website to purchase content. Click to continue reading: Apple and Match.com fall out of love over subscriptions

November 30th, 2011

ComScore: Android dominates as US smartphone ownership hits 90M

Smartphones October 2011Smartphone ownership in the US increased by 10% over the previous three months to reach 90 million in October 2011, according to digital research firm comScore. A total of 234 million Americans, above the age 13, now use mobile devices of one sort or another.

ComScore surveyed more than 30,000 US mobile subscribers as part of its study. Click to continue reading: ComScore: Android dominates as US smartphone ownership hits 90M

November 25th, 2011

John Lewis opens virtual store

John Lewis Virtual StoreJohn Lewis, the UK department store, has opened a virtual shop within its sister firm Waitrose’s Brighton branch, allowing customers to order from the virtual wall of products by scanning QR Codes with their smartphones.

The trial will run until the end of December, and the products on offer include items from John Lewis’ “top 30 favourite things for Christmas” such as the Lego Sort and Store head, the Amazon Kindle and Hunter wellies. Click to continue reading: John Lewis opens virtual store

November 25th, 2011

Tesco offers “try before you buy” with augmented reality

Tesco Augmented Reality TrialThe supermarket chain Tesco is trialling augmented reality technology in the UK, both in-store and online, to allow customers to “try before they buy” and offer bulkier products without sacrificing shelf space.

Customers can use the technology to generate a 3D hologram-style image of  product, which they can spin around to see all sides and get an idea of its size and features, by holding a product key or Tesco Direct catalogue up to a webcam. Click to continue reading: Tesco offers “try before you buy” with augmented reality

November 24th, 2011

Starbucks to roll out mobile payment in the UK

Starbucks iOS AppFollowing the successful launch of its one-touch payment iPhone app in the US, Starbucks is planning to roll it out across its 700 coffee shops in the UK and Ireland.

The app will be available on 5 January 2012 and will allow customers to pay using their iphone or iPod Touch. Starbucks estimates that it will shave around 10 seconds off the time it takes to pay for coffee.

Customers with a registered Starbucks Card, part of the chain’s loyalty programme, will also be able to link the balance on their reward card to the Starbucks app via a unique barcode in the app that  can be scanned at the till.

Starbucks first launched the app across its 6,800 stores in the US, earlier this year and, so far, more than 20 million transactions have been processed through the app. Click to continue reading: Starbucks to roll out mobile payment in the UK

November 19th, 2011

After the low-cost Kindle Fire tablet, will Amazon make a low-cost smartphone?

Amazon SmartphoneAn “Amazon smartphone may be coming next year,” according to a research report by Citi analysts Mark Mahaney and Kevin Chang. The report comes hard on the heels of the launch of Amazon’s Kindle Fire tablet, at an ultra-competitive price point, and rumours of Kindle Fire with a bigger 8.9 inch screen being launched in Q2 2012.

Citi’s analysts, having checked with hardware manufacturer sources in China, believe that Amazon is jointly developing the smartphone with Foxconn, but that the phone itself will be manufactured by TMS (which produces the Kindle line). Click to continue reading: After the low-cost Kindle Fire tablet, will Amazon make a low-cost smartphone?

November 18th, 2011

Visa launches mobile payments for cheaper phones in emerging markets

VisaVisa has launched a mobile payments system which doesn’t require internet access and is designed to be used on low-cost mobile phones in emerging markets.

The prepaid Visa account can be used by account holders to send funds to each other, send and receive international remittances, make purchases at merchants or online, or withdraw funds from a Visa cash machine.

Visa said that is was created to serve the needs of “unbanked and under-banked consumers” Click to continue reading: Visa launches mobile payments for cheaper phones in emerging markets

November 18th, 2011

Benetton plays kiss and dare

Benetton UnHate CampaignThose who recall United Colors of Benetton’s advertising  in the 90’s  – which addressed the issues of AIDS, racism, animal rights and environmentalism and was shot by Italian fashion photographer Oliviero Toscani with provocative honesty – will not be surprised at the furor that has greeted their latest campaign.

Under the campaign line “UnHate”, Benetton has created an advertising campaign featuring political and religious leaders from different camps, embraced in a kiss. UnHate is also the name of the foundation Benetton has set-up to further the cause of the campaign. Click to continue reading: Benetton plays kiss and dare

November 18th, 2011

Mobile’s share of online retail traffic predicted to triple this Christmas

CoremetricsThe proportion of online ‘traffic’ from mobile devices to retailers’ websites will rise to around 15% in the UK this December – almost three times its level of 5.6% last December – according to IBM Coremetrics’ Online Benchmark data.

Mobile sales reached a high of 11% of all online sales in October, up from 3.1% in the same month in 2010. IBM claims the growing popularity of mobile devices, especially iPads and iPhones, is driving the trend. Click to continue reading: Mobile’s share of online retail traffic predicted to triple this Christmas

November 17th, 2011

RBS group turns to social media to strengthen customer relationships

Royal Bank of Scotland‘Helpful Live’ online forums are one of the ways The Royal Bank of Scotland group is using social media to develop its ‘helpful banking’ positioning. The forums – which will be hosted on the NatWest and RBS websites – will provide an opportunity for customers to feedback on its NatWest and RBS chains and make suggestions about how they can improve their services. Click to continue reading: RBS group turns to social media to strengthen customer relationships

November 17th, 2011

Google launches iTunes Match rival

Google MusicGoogle launched Google Music on Tuesday – its free online music service that will let users upload 20,000 songs from their current libraries and purchase new music from Google. That music can be stored on Google’s services and accessed by a variety of devices, including Android-based phones, tablets, and other computers.

The new service is clearly Google’s answer to Apple’s iTunes Match – iTunes with iCloud storage – and builds on Google’s Music Beta service by allowing users to purchase new songs. Google has partnered with EMI, Universal, and Sony, as well as dozens of smaller independent labels, to offer thirteen million songs on its debut, Click to continue reading: Google launches iTunes Match rival

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